Notice of Privacy Practices

Our Commitment to Your Privacy

RiteView Neurology, LLC is committed to protecting the privacy and confidentiality of your Protected Health Information (PHI). We are required by the Health Insurance Portability and Accountability Act (HIPAA) to:

• Maintain the privacy of your PHI
• Provide you with this Notice of Privacy Practices
• Follow the terms of this notice
• Notify you if a breach of your unsecured PHI occurs

Protected Health Information includes information about your health, treatment, and payment for healthcare services.

How We May Use and Disclose Your Information

Treatment

We may use or disclose your PHI to provide medical care, including:

• Neurological evaluations
• Diagnosis and treatment planning
• Medication management
• Botox® treatment for chronic migraine
• Skin punch biopsies
• Telehealth visits
• Coordination with your primary care provider or specialists

Payment

We may use your information to:

• Bill Medicare, Medicaid, or commercial insurance
• Verify insurance eligibility
• Obtain prior authorizations
• Collect copayments, deductibles, and coinsurance
• Process self-pay payments

Healthcare Operations

We may use your information for:

• Quality improvement
• Staff education
• Compliance reviews
• Risk management
• Practice administration
• Business planning
• Audits and accreditation

Business Associates

We work with companies that help operate our practice, including Electronic Health Record vendors, billing companies, clearinghouses, payment processors, IT vendors, and document destruction companies. These organizations are legally required to protect your PHI.

Appointment Reminders

We may contact you regarding appointments, test results, prescription refills, or other aspects of your care through telephone, voicemail, text message, email, or secure patient portal.

Electronic Communication

If you choose to communicate electronically through our secure patient portal, telephone, email, or text messaging, you acknowledge that electronic communication carries certain privacy and security risks. RiteView Neurology makes reasonable efforts to protect your information by using HIPAA-compliant systems and safeguards. However, no method of electronic communication is completely secure.

Telehealth Services

RiteView Neurology offers telehealth services using secure, HIPAA-compliant technology when clinically appropriate. Before each telehealth visit, we verify your identity, your current physical location, your consent to proceed, and your contact information in case the visit is interrupted. Telehealth services comply with applicable federal and Maryland laws.

Controlled Substance Monitoring

When medically appropriate, we may review the Maryland Prescription Drug Monitoring Program (PDMP), perform medication monitoring, conduct urine drug screening, and review pharmacy records. This helps promote safe prescribing and compliance with applicable laws.

Special Situations

We may disclose your information when required by law, including for public health reporting, reporting abuse or neglect, preventing serious threats to health or safety, court orders, law enforcement requests, workers' compensation, organ donation, and military or national security purposes.

Your Rights

Your Responsibilities

To help us provide safe and effective care, patients are encouraged to:

• Provide accurate and complete health information
• Notify us of any changes to your insurance or contact information
• Keep scheduled appointments or provide timely notice of cancellation
• Review this Notice periodically for any updates

Our Responsibilities

We will:

• Maintain the privacy and confidentiality of your Protected Health Information
• Use reasonable safeguards
• Train workforce members regarding HIPAA
• Notify you if a reportable breach occurs
• Comply with federal and Maryland privacy laws

Changes to This Notice

We reserve the right to change this Notice at any time. Updated versions of this Notice will be posted in our office, be available upon request, and be posted in the patient portal when available. The revised notice will apply to all PHI maintained by the practice.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with our HIPAA Privacy Officer or with the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.

Contact Information